Delivery

All orders sent via courier on a next working day service.

Once dispatched delivery times are scheduled but cannot be guaranteed. Should there be a delay due to the courier we cannot be held responsible but we will look to rectify in as timely a manor as possible.

Refunds

We are happy to refund any items sent back to us in original sealed condition, minus p&p fees.

This must be requested within 14 days of receiving the goods. Should the items be part of a promotion, all items must be returned.

Replacements

Any faulty/damaged or missing products must be reported within 48 hours of receiving the product, which we will be happy to replace or refund.

 

Cancelations

Orders may be cancelled at any point prior to items being dispatched, once dispatched if the customer still wishes to cancel, they may send back to us in original sealed condition for a full refund, minus any post and packaging fees.

 

Privacy Policies

  1. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
  2. You are legally entitled to request details of the personal information which we hold about you, under the UK’s Data Protection Act 1998.